Judicial Court Information Management System (J-CIMS) for Regional Trial Court in the Philippines

Abstract

To recognize the importance of electronic delivery of public services and identify areas for implementation that will ensure benefits for different users in court proceedings, Executive Order (E.O.) No. 47, s. 2011, Section 5 enhances infrastructure and information systems for egovernance to help boost the country's global economic competitiveness. The research study sought to develop a Judicial Cour Information Management System (JCIMS) to digitize the process of filing a case and monitoring its status. The research methodology includes a study of the management of information systems in digitizing the process of filing a case and scheduling hearings. The JCIMS and the Electronic Court Record Keeping (ECRK) systems were established to accept new cases, add new users, and update case schedules. The researcher utilized the Technology Acceptance Model (TAM) to predict and explain the acceptance of the system. The results showed a substantial relationship between perceived usefulness (PU) and perceived ease of use (PEOU). PEOU also had an important direct influence on PU. Thus, in this study, criteria in the ISO 25010 software quality model was rated highly acceptable.